With which hospitals / long term care facilities are you affiliated?

St. Clair Medical Group Family Medicine is affiliated with St. Clair Hospital.

Does this practice utilize a patient portal?

Yes, St. Clair Medical Group Family Medicine offers patients access to their medical records via the secure patient portal, FollowMyHealth. The invitation code for this practice is 2960. To learn more about FollowMyHealth, please click on this link.

What services does this practice provide?

Please call the office with any questions regarding services.

Preventative Services

  • Routine physicals
  • Well child checks (newborns to adolescents)
  • Immunizations (children & adults)
  • Medicare wellness exams
  • STD screening
  • etc.

Acute Services

  • Urinary tract infections (UTI)
  • Upper respiratory infections (URI)
  • Strep throat
  • Bronchitis
  • Headaches
  • Influenza
  • etc.

Chronic Disease Management Services

  • Asthma
  • Diabetes
  • High blood pressure
  • Chronic obstructive pulmonary disease (COPD)
  • Cholesterol
  • Depression / Anxiety
  • Obesity
  • Osteoporosis
  • etc.

Dermatology Services

  • Wart treatment
  • Skin tags
  • Skin biopsies
  • Skin exams
  • etc.

Women's Health Services

  • Annual gynecology (pap smears and breast exams)
  • Contraceptive management (IUD, the pill, Nexplanon)
  • Pregnancy testing
  • etc.

Additional Services

  • Pre-employment physicals
  • Pre-operation physicals
  • Smoking cessation
  • Ear irrigation 
  • Sports physicals
  • Hospital follow-up visits
  • Specialist referrals
  • Lab draw
  • etc.
What insurance products does the practice accept?

St. Clair Medical Group participates with every major insurer in almost every product. Please click on the link to see a list of all participating insurance products.

What if I have a question about my bill?

Please direct all billing questions to our patient resource center at SCMS.patientbillhelp.com or call 1.855.594.8472 to speak with a billing representative.

Is this practice accepting new patients?

Yes, all physicians at St. Clair Medical Group Family Medicine are accepting new patients. Call our practice at (412) 942-8570 or use our online scheduling portal by clicking here. Once you schedule your appointment, please complete the new patient paperwork on our Forms page.

How can I make an appointment?

Call our practice at (412) 942-8570 and the office staff will be able to schedule you with the earliest available appointment or use our online scheduling portal by clicking here.

How do I prepare for my first appointment?

If you are a new patient to St. Clair Medical Group Family Medicine, we ask that you provide the office with your previous health records prior to your appointment date. To transfer your records, please complete the Medical Record Transfer Form and send it to your current primary care provider. Additionally, we ask that you please print and complete all of the "New Patient Forms" on the Forms Page. Once the forms are complete, either fax, mail, or bring the completed forms to your appointment. If you are unable to do this prior to your appointment, please arrive at least 15 minutes early to complete the forms and allow our staff to enter them into your electronic health record.

What should I do if I need to cancel and / or reschedule my appointment?

If you cannot make your scheduled appointment, we request that you provide the practice with a 24 hours notice, so we may offer that appointment time to another patient. You can cancel / reschedule your appointment by calling our office at (412) 942-8570.

What is the office's late / cancellation policy 

Out of consideration to our other patients, if you arrive more than 15 minutes late for your appointment, there may be a delay in your visit, or you may be asked to reschedule your appointment. If you cannot make your appointment, we request 24 hours notice to offer that appointment time to another patient. St. Clair Medical Group Family Medicine thanks you in advance for your understanding and cooperation.

What should I do if I need care after hours?

St. Clair Medical Group Family Medicine is open Monday through Friday, 8:00 AM to 4:30 PM. For non-emergent care when our office is closed, we recommend St. Clair Urgent Care, which is located at the St. Clair Hospital Outpatient Center - Village Square, 2000 Oxford Drive, Bethel Park, PA 15102 and is open 7 days a week 9:00 AM - 9:00 PM. In the event of an emergency, please dial 9-1-1.

How do I get a prescription medication refilled?

Please contact your pharmacy with all prescription medication refill requests.

What if I need a referral to another provider or service?

If you require a referral to see a specialist or to have testing our office will help you obtain the necessary insurance authorization. When possible, please notify our office at least 5 days in advance to allow time to process the paperwork. We ask that you please do not schedule your appointment before our office contacts you with the authorization. If the authorization is not obtained before the appointment,  you could be financially responsible.

Where can I receive lab and imaging services?

In most cases blood specimens can be drawn right in the office. If you require diagnostic testing please visit St. Clair 's Village Square and Peters Township Outpatient Centers. Click here to learn more. As always, please ensure that your insurance plan will cover the site that you choose for your testing.

What if I need to be hospitalized?

St. Clair Medical Group Family Medicine trusts the St. Clair Hospitalists while their patients are hospitalized at St. Clair Hospital. Hospitalists are physicians whose primary professional focus is the general medical care of hospitalized patients. St. Clair Hospitalists will work with the St. Clair Medical Group Family Medicine and care managers to ensure the coordination of your care. Please click the following link to learn more about St. Clair's Hospitalist Service.