With which hospitals / long term care facilities are you affiliated?

St. Clair Medical Group Urology is affiliated with St. Clair Health.

Does this practice utilize a patient portal?

Yes, St. Clair Medical Group Urology offers patients access to their medical records via the secure patient portal, FollowMyHealth. The invitation code for this practice is 0439. To learn more about FollowMyHealth, please click on this link.

What services does this practice provide?

Please call the office with any questions regarding services.

What insurance products does the practice accept?

St. Clair Medical Group participates with every major insurer in almost every product. Please click on the link to see a list of all participating insurance products.

What if I have a question about my bill?

Please direct all billing questions to our patient resource center at SCMS.patientbillhelp.com or call 1-855-594-8472 to speak with a billing representative.

Is this practice accepting new patients?

Yes, all physicians at St. Clair Medical Group Urology are accepting new patients. Call our practice at (412) 942-4100 and the office staff will schedule you with the earliest available appointment. Once you schedule your appointment, please complete the new patient paperwork located on our Forms page.

How can I make an appointment?

Click here to schedule an appointment online, or call our practice at (412) 942-4100 and the office staff will be able to schedule you with the earliest available appointment.

How do I prepare for my first appointment?

Currently, everyone entering our practice is required to wear a face mask. Please arrive with your insurance card, photo ID, and a list of your current medications with the names and dosages available. 

What should I do if I need to cancel and / or reschedule my appointment?

If you cannot make your scheduled appointment, we request that you provide the practice with 24-hour notice, so that we may offer that appointment time to another. You may cancel/reschedule your appointment by calling our office at (412) 942-4100.

What is the office's late / cancellation policy 

Out of consideration to our other patients, if you arrive more than 30 minutes late for your appointment, there may be a delay in your visit, or you may be asked to reschedule your appointment. If you cannot make your appointment, we request 24 hours notice to offer that appointment time to another patient. St. Clair Medical Group Urology thanks you in advance for your consideration.

What should I do if I need care after hours?

St. Clair Medical Group Urology is open from 8:00 am to 4:30 pm, Monday through Friday. For non-emergency care when our office is closed, we recommend calling St. Clair Urgent Care, which is located at 2000 Oxford Drive, Bethel Park, PA 15102 and is open 7 days a week 9:00 am - 9:00 pm. In the event of a medical emergency, please dial 9-1-1.

How do I get a prescription medication refilled?

Please contact your pharmacy with all prescription medication refill requests.

What if I need a referral to another provider or service?

If you require a referral to see another specialist or to have testing, our office will obtain the necessary insurance authorization. When possible, please notify our office at least 5 days in advance to allow time to process the paperwork. We ask that you please do not schedule your appointment before our office contacts you with the authorization. If the authorization is not obtained before the appointment, it may mean that you could be financially responsible.

Where can I receive lab and imaging services?

If you require diagnostic testing, please visit St. Clair 's Dunlap Family, Village Square and Peters Township Outpatient centers. Click here to learn more. As always, please ensure that your insurance plan will cover the site that you choose for your testing.

What if I need to be hospitalized?

St. Clair Medical Group Urology physicians trust the St. Clair Hospitalists while their patients are hospitalized at St. Clair Hospital. Hospitalists are physicians whose primary professional focus is the general medical care of hospitalized patients. St. Clair Hospitalists work with St. Clair Medical Group Urology physicians are care managers to ensure the coordination of your care.